The doxo System Makes Lives Paperless, Which Draws Few Complaints

November 20, 2019
 
Located in Seattle, doxo was founded as a partnership between several venture capitalists, including Amazon CEO Jeff Bezos' firm, Bezos Expeditions. Their goal with this venture was based on the complaints many people registered when it came to handling the monthly bills, on the part of both individuals and small businesses. They wanted to make it easier for families and small businesses to pay their bills no matter where they were and when they were due, and to do it all from a single account login.

For all intents and purposes, they answered the complaints. Their network of creditors now includes many businesses large and small, all of whom are interested in increasing their interactions with their customers, in addition to getting the bills paid on time. As a result, they are learning more about their markets and how they work, thanks to doxo, and who could complain about that? The doxo system is not only great for customers who want to make sure their bills are paid on time; it’s also great for companies who want to gain insight into their customer base and discover more markets for their products.

Recently, doxo worked to expand its entire operation, to make sure their customers know they are intent on preventing scams. They have doubled their customer base, sure, but they have also expanded their customer service and support capability. As of now, doxo can point to millions of users and they can rightfully claim it has changed the way those millions pay their bills. Not only has it put the kibosh on most of the complaints people once had about paying the bills, but they have created the first crowd-sourced, consumer-centered bill paying solution. Millions of people can now take full control of how they pay their bills, including whether they pay via credit or debit card, or via a direct transfer from a checking account or any other viable payment method. Because they can use a computer at home or a phone or a tablet on the road, they have made bill paying a lot less painful for many.